GET TO KNOW US
Founded in Paris, EX NIHILO is a contemporary fragrance house that embodies a spirit of pure refinement, innovation, and individuality. Inspired by the French avant-garde, the brand offers a bespoke approach to perfumery, blending cutting-edge creation with the timeless codes of luxury.
KNOW THE ROLE
We are seeking a Full-Time Sales Associate to represent EX NIHILO within Brown Thomas Dublin. The successful candidate will act as a brand ambassador, delivering a distinguished level of service that reflects the elegance and creativity of the EX NIHILO universe.
Responsibiliities include:
* Provide exceptional, personalised client experiences consistent with EX NIHILO's luxury service standards
* Develop deep product knowledge to communicate the brand's story, craftsmanship, and olfactory identity
* Build lasting client relationships to drive customer loyalty and repeat business
* Achieve and exceed individual and team sales targets
* Maintain impeccable counter presentation and adherence to visual merchandising guidelines
* Support promotional events and new product launches
* Uphold Brown Thomas and EX NIHILO brand values at all times
KNOW WHAT WE'RE LOOKING FOR
* Previous experience in luxury fragrance, beauty, or retail sales (premium environment preferred)
* A genuine passion for perfumery and an understanding of the luxury client experience
* Excellent communication, interpersonal, and presentation skills
* Sales-driven mindset with the ability to deliver results through exceptional service
* Professional appearance and polished demeanor
* Flexibility to work weekends, late evenings, and key trading periods
KNOW HOW WE WORK
Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer's lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.