Highlights
Job Description
Location:
Remote (Ireland-based)
Contract Duration:
12 Months (with possible extension)
Engagement:
Full-time, 5 days per week
Experience Level:
Senior (10+ years in delivery/engineering leadership)
Project Overview
Our teams operate within the
Direct Auto Sales Funnel
. Distribution is the growth engine for USRM, serving Personal Lines customers and focusing on
customer-centric solutions
that drive profitable online throughput.
This role centers on
experimentation with customer-facing initiatives
, working at the intersection of product, engineering, and user experience to deliver measurable impact.
Role Summary
The
Contract Delivery Lead
is a pivotal
technical leadership role
responsible for
end-to-end technical delivery
across multiple engineering teams. The role ensures that teams deliver outstanding customer value while maintaining a strong culture of
continuous improvement, agile best practices, and high performance engineering (HPE)
.
You will partner closely with Product Owners, UX specialists, and engineering leads to guide the complete lifecycle of delivery—
from ideation and backlog refinement to execution, measurement, and improvement
.
Key Responsibilities
Delivery Management
* Oversee the planning and execution of multiple engineering teams' deliveries.
* Ensure commitments are met, risks are mitigated, and dependencies are managed effectively.
* Facilitate transparent communication and alignment across teams, stakeholders, and leadership.
* Proactively identify and remove obstacles that could hinder delivery success.
Team Leadership & Support
* Foster a culture ofownership, collaboration, and continuous self-improvement.
* Coach teams inagile delivery practices, engineering quality, and delivery excellence.
* Track and drive improvements indelivery metrics(e.g., Velocity, Cycle Time, Value Delivery).
* Provide relevant feedback loops to people managers to ensure a high-quality employee experience.
Product Leadership Support
* Embrace and promote theproduct mindset, focusing on solving root problems and delivering measurable business value.
* Partner with Product Owners torefine, prioritize, and maintain actionable backlogs.
* Balance delivery pace with sustainable engineering quality standards.
Engineering Excellence & Standards
* EmbedHigh Performance Engineering (HPE)culture within delivery teams.
* Drive improvements inSecurity, Cost Optimization, Reliability, Performance, and Operational Excellence.
* Encourage retrospectives and the integration of lessons learned.
* Identify patterns and opportunities to enhance team throughput and quality of outcomes.
Innovation & Continuous Improvement
* Champion the adoption ofnew tools, technologies, and delivery practices.
* Foster a safe environment forexperimentation and learningwithin teams.
* Ensure observability, monitoring, and experimentation frameworks are leveraged to inform decision-making.
Required Skills & Experience
* 10+ yearsof experience intechnical delivery leadership(Delivery Lead, Engineering Manager, or Program Lead roles).
* Proven expertise inagile delivery frameworks(Scrum, Kanban, SAFe) and metric-driven decision-making.
* Strong background infront-end and cloud-native application delivery.
* Technical exposure to:
* React,, JavaScript(front-end delivery focus)
* AWS Cloud services(basic deployment & scaling)
* GraphQL(APIs and integrations)
* Observability tools: Splunk, Datadog
* Demonstrated ability to coach, mentor, and guide engineering teams.
* Excellent communication, stakeholder engagement, and problem-solving skills.
Nice-to-Have Skills
* Experience withcustomer journey experimentation frameworks(A/B testing, feature toggling).
* Exposure to CI/CD pipelines, DevOps practices, and containerization (Docker, Kubernetes).
* Familiarity withperformance optimization and security best practices.
* Previous experience ininsurance, fintech, or digital consumer product environments.
Contract Terms
* Duration:12 months, with potential extension.
* Location:Fully Remote, must be based in Ireland.
* Engagement:Full-time, 40 hours per week.
* Start Date:Immediate / within 2–4 weeks (negotiable).