Job Summary
">Your Role:
The role of a Quality Control Manager involves ensuring the highest level of service quality for private assets clients while providing tactical solutions to operational challenges.
* Strategic: Develop and implement comprehensive QA/QC frameworks aligned with business objectives. Establish and maintain quality metrics, KPIs, and reporting mechanisms. Drive continuous improvement initiatives across the department.
* Tactical Solutions & Implementation: Design and implement practical solutions for operational inefficiencies. Create standardized workflows and procedures to address common issues. Develop troubleshooting guides and resolution matrices. Establish escalation protocols and emergency response procedures. Implement real-time monitoring systems for quality control. Create automated solutions for routine quality checks. Design and maintain quality control checklists and templates.
* Quality Assurance/Quality Control & Process Enhancement: Review and enhance existing quality standards and procedures. Conduct root cause analysis of recurring issues. Implement preventive measures to minimize errors. Develop and maintain quality control documentation. Establish quality gates and control points in operational processes. Monitor compliance with established protocols. Lead quality improvement projects.
* Stakeholder Management: Collaborate with various internal teams to identify areas for quality improvement. Provide regular reporting. Lead quality-focused training initiatives.
About This Opportunity:
* Degree qualified in Accounting or related field, preferably with an accounting qualification.
* 8+ years of fund accounting experience in Private Equity/Assets Fund, Private Equity/Assets Fund Administrator, or other financial institution.
* Experience in quality assurance/control within financial services.
* Extensive knowledge of private assets operations and related regulations and accounting standards, including GAAP, IFRS, and other comprehensive basis of accounting.
* Strong leadership, organizational, and time-management skills.
* Strong decision-making abilities.
* Strong project management skills with attention to detail and proven ability to multi-task.
* Effective written and verbal communication skills.
* Proficient in Microsoft Office, especially Excel, Word, and PowerPoint, and experienced user of FIS Investran accounting platform is highly desirable.
* Strong analytical, critical thinking, problem-solving, and documentation skills.
* Ability to develop quick, effective solutions to operational challenges.
* Capability to translate strategic goals into actionable plans.
What We Offer:
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.