Job Title
We are recruiting for a Learning Services Advisor on a permanent basis.
About the Role:
* You will support clients by phone and email, answering questions, booking training, and offering clear, helpful advice.
* Build strong relationships and help grow accounts by following up on leads and suggesting relevant training options.
You do not need experience in the training industry. We offer full training and support from day one.
A positive attitude and willingness to learn are essential. You should be a good team player who can also work on your own.
Key Responsibilities:
* Answer calls and emails from new and existing clients
* Help clients choose the right training
* Send course information, prices, and booking details
* Keep track of bookings and update our system
* Follow up on quotes and check in with clients
* Build strong relationships and encourage repeat business
* Support clients before and after their training
* Work with the team to improve how we do things
* Help with client payments if needed
What We Offer:
* Salary: €40,000 DOE
* Additional annual leave per year of service