Ob Description: Job description: Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. The ideal candidate will have/be: - - Experience balancing cash/tills - Excellent communication skills - Good delegation skills - Highly driven with a strong work ethic - An understanding of how to achieve KPIs and targets - Commerciality and brand awareness - Passion for grocery retail - Thrive in a fast-paced working environment. Main duties: - Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager - Implement planograms correctly and ensure the correct range is in place in store - Merchandise and present the store to the highest standard - Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace - Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment - Support Store Manager in the development and training of the team and in ensuring the smooth running of the store - Manage employee performance, giving regular feedback, recognition and encouragement - Deal with all customer queries efficiently, professionally and consistent with store policy - Understand achieving margins in all departments - Engage with new initiatives and embrace new ways of working. Job Types: Permanent, Full-time Skills: Retail Management Stock Controller staff managment