A leading IT services provider in Dublin is seeking an experienced Incident Manager to join their Cloud Infrastructure Services team.
The role involves managing and controlling IT incidents, ensuring swift service restoration, and maintaining process compliance.
Key responsibilities include monitoring incidents, collaborating with various service teams, and driving continuous service improvement initiatives.
Candidates should possess strong IT systems knowledge and the ability to lead cross-functional teams, with required ITIL certifications.
Competitive opportunities for personal and career growth are offered.
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