Senior Business Analyst for Next Generation Ticketing
Dublin Bus requires a Senior Business Analyst to drive the successful delivery of its Next Generation Ticketing programme. This role will capture comprehensive requirements and assess the impact of changes on people, processes, and technology.
Main Responsibilities
* Capture detailed requirements across Dublin Bus to underpin the programme's successful delivery.
* Analyse project issues and risks, identifying options to resolve or mitigate them.
* Develop structured approaches and action plans to deliver expected outcomes.
* Coordinate with various departments to ensure timely delivery of analysis workstream milestones.
* Support testing and change management activities associated with new technologies, systems, and processes.
Requirements
* 7-10 years' experience in business analysis, including major systems implementation and migration programmes.
* Experience supporting projects from early stages through to implementation and handover.
* Strong working knowledge of Office 365 suite, particularly Excel, Visio, PowerPoint, and Microsoft Teams.
* Experience in transport operations or logistics environment is beneficial.
Contract Details
This role is offered on a 1-year fixed-term contract basis.
Job Details
* Mid-Senior level position
* Full-time employment
* General Business and Information Technology function
* Ground Passenger Transportation and IT Services industries