Manage warranty claims for manufacturers and suppliers with our family-run business that combines a strong legacy in the motor trade with modern innovation.
Key Responsibilities:
* Process warranty claims to ensure all meet the policies and procedures of the manufacturer.
* Act as the main point of contact for customers regarding warranty queries, ensuring clear communication and prompt resolution.
* Maintain and update warranty records and documentation accurately.
What We're Looking For:
* Previous experience in warranty administration or a similar role within the automotive industry.
* Strong organizational skills with a focus on accuracy and efficiency.
* Excellent verbal and written communication abilities to handle customer inquiries and resolve issues effectively.
* A collaborative mindset with the ability to work effectively within a team.