AIML Data Operations Annotation Analyst - Swedish - 12 Month Contract
Cork, County Cork, Ireland | Machine Learning and AI
Description
Our team is comprised of talented individuals passionate about AIML and ensuring Apple services are at their best. As part of the Data Operations team, you'll play a central role in enhancing the user experience. We work in a fast-paced, dynamic, technology-focused environment. As an Annotation Analyst, you'll annotate data, which can be both audio and visual, and evaluate data from customers who have opted into the grading program. You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses and information against guidelines. Flexibility and prioritization skills are essential. We focus on the user experience, thinking creatively about how customers use our products, and leveraging this knowledge for improvements.
We believe our diverse backgrounds, perspectives, and passions help us build innovative ideas. We'll train you to become an expert in understanding, supporting, and improving the customer experience.
This position requires working Monday through Friday, with hours starting between 7 am-9 am and ending between 4 pm-6 pm local time, with scheduling and work flexibility based on business needs. The role offers competitive pay, benefits, eligibility for our stock plan, time off, and employee discounts.
Minimum Qualifications
* Swedish reading, writing, and comprehension skills supporting the local market
* Fluency in English reading, writing, and comprehension skills for collaboration with international teams
* Excellent active listening skills with an ability to understand verbal nuances
* Understanding of the local region and cultural variations
* Demonstrates integrity and prioritizes customer privacy
Preferred Qualifications
* Attention to detail and critical thinking in evaluating language usage and dialects
* Strong organizational skills and attention to detail
* Ability to independently navigate systems and tools
* Experience in content review or similar environments; prior testing experience is a plus
* Flexibility and adaptability to changing workflows and responsibilities
* Ability to work independently, make timely decisions, and take appropriate actions
* Experience as an end user of Siri, other intelligent personal assistants, or AI products
* Proven ability to meet or exceed targets within tight deadlines
* Skill in identifying business process improvements for increased efficiency
* Focus and high performance in handling large volumes of tasks
* Comfort working with sensitive or offensive safety data
* Thrives in repetitive tasks and ambiguous scenarios
* Bachelor’s degree or equivalent experience
* At Apple, we value diversity and are committed to fair and equal treatment of all applicants. We accommodate applicants' needs to ensure an equitable hiring process.
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