Front Desk Operations Manager
This role oversees the smooth operation of a multi-site residence, ensuring exceptional guest experiences.
Key responsibilities include leading front-of-house services, managing seasonal teams and adapting to varying guest needs.
Benefits:
* Solid Leadership Opportunities:
o Develop leadership skills through experience in supervising day-to-day reception activities.
Requirements:
* Candidate Requirements:
o A minimum of 3 years' experience in customer service management or a related field.
o A qualification in Hospitality, Business or Tourism is advantageous.
o Evidence of ability to work varied shifts, including evenings and weekends.
o Past experience of successfully managing seasonal teams.
Maintain accurate records using established systems, ensure compliance with relevant legislation and liaise with internal departments for support.