Posted17 November 2025Salary€ 42,145- € 62,901 per annum* *This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector roleReference004302Expiry08 December 2025 at 15:00Blended work model with office location in any of the following:4th Floor Mathew House, Fr. Mathew Street, Street, Cork, T12 TN56Unit 5, Calbro Court, Tuam Road, Galway, H91 YKH43rd Floor Crescent House, Hartstonge Street, Limerick, V94 K35YÁras Reddan, Temple Street, Sligo, F91 RX45Áras Fáilte, 88-95 Amiens Street, Dublin 1, D01 WR86Vacancy DescriptionSupport, Industry DigitalisationLevel 7Permanent, full-timeSalary: € 42,145- € 62,901 per annum*This role will be filled in line with Public Pay Policy at Point 1 of the relevant Salary Scale unless the successful candidate is appointed from an existing public sector roleClosing date: Monday, 8th December 2025 at 3:00pmBlended work model with office locations of:Áras Fáilte, 88-95 Amiens Street, Dublin 1, D01 WR86Áras Reddan, Temple St., Sligo, F91 RX453rd & 4th Floor Crescent House, Hartstonge Street, Limerick, V94 K35YUnit 5, Calbro Court, Tuam Road, Galway, H91 YKH44th Floor, Mathew House, Fr. Mathew St., Cork, T12TN56Fáilte Ireland is inviting applications for the role of Support, Industry Digitalisation.Job PurposeThe job purpose of this role is to support the administration of large-scale digital transformation and data programmes aimed at enhancing the competitiveness and productivity of Irish tourism businesses.This role is a core part of the Industry Digitalisation team, whose primary purpose is to enable the adoption of digital technologies across the tourism sector.Job DescriptionPrimary Objectives/Key ResponsibilitiesStrategyConduct targeted research to identify opportunities for tourism businesses to adopt digital technologies that drive revenue growth, improve productivity, and enhance the visitor experience.Monitor digitalisation trends in tourism and share relevant insights and opportunities with the Industry Digitalisation team.Contribute to the development of strategic growth plans within the Division.OperationalSupport the delivery of digital transformation programmes in line with defined objectives, timelines, and budgets.Administer key elements of the programme, including application processes, grant approvals process, issuing investment-grant agreements, and managing claims payments. This requires familiarity with Fáilte Ireland's CRM system (Microsoft Dynamics or equivalent), including data management.Liaise with internal and external stakeholders to ensure effective programme delivery.Provide regular feedback from external stakeholders to inform team activities.Prepare project reports to support programme monitoring, knowledge sharing, and stakeholder reporting.Ensure all third-party procurement complies with Fáilte Ireland's procurement policy.Assist with financial administration tasks in accordance with organisational policy.Actively contribute to Divisional targets.Support Fáilte Ireland's sustainability objectives.Undertake other duties and contribute to various team projects as a full member of the Industry Digitalisation team.This role requires travel, with attendance at a number of national and regional locations / sites on an annual basis.The flexibility to travel domestically, and on occasion internationally is an element of this rolePerson SpecificationEssential CriteriaThe successful candidate will have a minimum of 2 years' experience in a relevant role in tourism, digital, communications or project management.Additionally, they will have the following skills:Strong interpersonal skills.Ability to develop trusting relationships.Drive to embed and maintain high-standards and best practice.Curiosity and openness to innovation and emerging digital technologies.In order to be eligible to apply for this role you must have / demonstrate in your application form the followingThe successful candidate will have a minimum of 2 years' experience in a relevant role in tourism, digital, communications or project management.Knowledge of digital and emerging technologies such as Gen-AI.Report generation experience.Budget management experience.Qualifications/Mandatory TrainingA professional qualification (min level 6 under the QQI framework) in business, management, digital or tourism .Desirable CriteriaExperience of using a CRM system (Microsoft Dynamics or similar).Experience of managing external stakeholder relationships.Experience working within tourism or a related sector.Key CompetenciesManaging RelationshipsTeamworkProject ManagementLeverages TechnologySelection ProcessShortlisting will be based on applications and the selection process may involve two competency-based interviews. A panel of successful candidates may be formed following the selection process.Fáilte Ireland is an equal opportunities employer and is committed to fostering an inclusive workplace which values and benefits from the diversity of the workforce. We encourage you to reach out to us directly at should you require assistance or reasonable accommodation during the recruitment process.