Overview
Senior Director - Commerce Partner Success (100% Remote - Ireland) at Hopper. Lead the commerce partner strategy, onboarding, and growth for our travel commerce platform. Responsible for ensuring the long-term success of B2B partners across travel verticals, including flights, hotels, and cars, enabling them to drive meaningful revenue and enhance traveler experiences.
What Would Your Day-to-day Look Like
* Partner Success Strategy: Define and execute the Partner Success strategy for HTS Commerce, from onboarding to sustained growth, focused on maximizing partner satisfaction, driving adoption of additional travel products, and increasing overall revenue performance.
* Team Leadership: Build and lead a high-performing team of Partner Success Managers and integration specialists responsible for partner onboarding, product enablement, and day-to-day partner growth.
* Partner Enablement: Develop scalable onboarding and launch frameworks to accelerate time-to-value for new partners and ensure ongoing alignment with partner goals, success metrics, and commercial outcomes.
* Strategic Account Management: Serve as a senior point of escalation and strategic thought partner to top-tier partners, helping them fully leverage our travel commerce platform to drive retention and revenue.
* Cross-Functional Collaboration: Work closely with Product and Engineering teams to prioritize and deliver partner needs. Collaborate with Sales, Legal, and Finance to structure and support complex partner relationships.
* Data-Driven Insights: Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings.
An Ideal Candidate Has
* Strong interpersonal and communication skills to engage with stakeholders at all levels.
* Proven ability to manage and grow strategic partnerships.
* Excellent analytical skills with experience in data-driven decision-making.
* Creativity and strategic thinking to identify new opportunities in the commerce and travel spaces.
* Experience building and managing high-performing teams, with a focus on coaching, development, and execution.
* Experience working in the travel industry, especially with airlines or travel platforms, is a strong plus.
Perks And Benefits
* Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.
* Hopper offers a monthly cash allowance to supplement costs related to private Medical, Dental and/or Life insurance coverage.
* Employees in Ireland have the option to contribute to a PRSA (private retirement savings account) with Irish Life.
* Parental leave is generous and above industry standards.
* Unlimited PTO.
* Flexdesk Access Pass and Work-from-home stipend.
* Carrot Cash travel stipend.
* An entrepreneurial culture where pushing limits and taking risks is everyday business.
* Open communication with management and company leadership.
* Small, dynamic teams with massive impact.
* Note: visa sponsorship for Ireland market is not available.
* Full-time/contractor role.
About Hopper
Hopper is a leading travel technology company with a B2B division (HTS - Hopper Technology Solutions) and a consumer platform. We leverage data and machine learning to offer a transparent, flexible, and savings-oriented travel experience for travelers globally. HTS partners include major brands and fintech-enabled travel solutions.
#J-18808-Ljbffr