OverviewThe Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Within our Community Operations organization, our France electrification business development team focuses on reaching our ambitious electrification targets: 0% diesel by 2024 and 50% electric vehicles by 2025 in France. Keep reading if you would be interested in joining our team!What The Candidate Will DoProvide high quality support to clientsMeet sales or revenue generation goalsSell to, onboard, and manage relationships with clientsEngage in lead generation or prospectingUncover prospects' business challenges and highlight the business' value propositionCommunicate with clients over various mediumsIdentify best practices for salesCommunicate and engage with external stakeholdersSupport team with campaign and/or prioritization managementPartner with internal teams to drive business recommendationsSell to or manage large or high revenue segmentsUpskill team members through consolidating best practices (e.g., SME, Product Strategy, and local expertise)Partner with internal stakeholders to resolve or escalate client concerns & outagesAnalyze and track trends & issuesCollaborate with Sales and/or Ops team to upsell, upskills, and provide product recommendations to drive salesIdentify and recommend new programs based on dataDemonstrate strong product knowledgeBasic QualificationsFull proficiency in French and EnglishIntermediate project management skillsProficiency in Google SuiteData analysisCommunicationCustomer CentricityExecutional ExcellenceProblem-SolvingStakeholder ManagementTeamworkPlanning & OrganizingDevelops and CoachesProject management experienceAccount management experiencePreferred QualificationsSQL knowledgeOne year as SME or BDS in the FR Driver Team / Clean Air
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