Starting Salary: €14.00 per hour
Your Role in the Team
Are you a proactive and motivated individual passionate about achieving results? Do you have the ability to meet shop goals and targets? No prior experience in the betting industry is necessary, as full training will be provided—your attitude is what matters! If this sounds like you, keep reading!
As a Retail Betting Assistant at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. Your role involves engaging warmly with visitors, providing excellent service, and creating a friendly atmosphere. Your enthusiasm for technology will help promote our online and retail products and services, ensuring each customer enjoys their time with us. Join our team and be a key player in delivering exceptional hospitality in the dynamic world of retail betting!
How you’ll do it
We seek individuals who will exceed customer expectations, build effective relationships, and foster a warm, positive environment. Your primary responsibilities include hosting customers, cross-selling retail and online products, clearly communicating solutions to queries, and informing customers about our latest promotions.
Additional duties include:
* Assisting customers with placing bets via terminals, telephone, and in-shop transactions
* Maintaining high standards of shop presentation to create an inviting atmosphere
* Stepping up to lead in the absence of the Shop and Deputy Manager, ensuring smooth operations
* Adapting to various situations with a customer-focused approach
* Fulfilling social responsibility duties by adhering to guidelines and regulations
What we offer
* Competitive salary with increases after 12 months
* Overtime, Sunday, and bank holiday premiums
* Paid rest breaks
* Flexible work patterns
* Performance bonuses and promotional rewards
* Family leave options (maternity, paternity, adoptive, parental, wedding)
* Company Sharesave Scheme (25% discount on Flutter Shares)
* Life cover
* Company pension scheme
* Company sick pay
* Wedding leave
* Discounted health insurance
* Employee Assistance Programme (up to 6 free counselling sessions)
* Financial wellbeing platform – NUDGE
* Company social events
* Group discount scheme
* Eyecare vouchers
* Cycle to work scheme
* Tax saver tickets (bus/rail)
Our Values
Customer First, Always | Change The Game | Win Together | Free To Be Me
These four values reflect what matters most to us and guide our decisions, representing our beliefs and how we operate at Paddy Power.
We are committed to being an inclusive employer and encourage applicants from all backgrounds, perspectives, and experiences. You don't need to meet all listed requirements to apply. If you need adjustments to make this role accessible, please let us know, and we will accommodate your needs.
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