Job Title: Strategic Business Insights Professional
The role of the Strategic Business Insights Professional is to engage with business users to define scope, understand business processes, problem statements and pain areas. This involves supporting the identification of risks and mitigation approaches, participating in client requirement workshops and identifying gaps together with high level proposals for their resolution.
The ideal candidate will have a strong background in lending domain having good understanding of end-to-end lending lifecycle in areas such as loan management and servicing and delinquency handling. Experience of implementing Temenos Core Banking System, design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making are also essential.
Responsibilities:
* Define scope, understand business processes, problem statements and pain areas
* Support the identification of risks and mitigation approaches
* Participate in client requirement workshops and identify gaps together with high level proposals for their resolution
* Ensure any solutions proposed are realistic and within the agreed scope of the project
* Analyse client business requirements, liaise with clients / project teams and prepare business process documents like BRDs, User Stories, Discussion Logs, Workflows etc.
* Be involved actively in the process till the sign-off is not obtained from the client
* Participate in Solution design with the Design and Development team to ensure requirements are duly addressed
* Ensure Requirement Traceability Matrix is updated to facilitate tracking of requirements coverage
* Make appropriate recommendations that will positively impact operational effectiveness, reduce cost and provide a better customer experience