Credit Controller Position
We are seeking a seasoned Credit Controller to manage the company's debtor ledger, ensuring timely payments and reducing aged debt. The ideal candidate will be confident, organised, and proactive in resolving queries and improving processes.
Key Responsibilities:
* Manage and monitor the sales ledger to ensure invoices are paid on time.
* Proactively chase outstanding payments via phone, email, and written communication.
* Allocate and reconcile incoming payments accurately.
* Investigate and resolve customer invoice queries promptly.
* Escalate problematic accounts and recommend credit holds or legal action when needed.
* Produce regular reports on aged debt, cash collection performance, and debtor issues.
* Work closely with internal teams to prevent and resolve disputes.
* Maintain accurate credit notes, customer records, and documentation.
Requirements:
* Proven experience in credit control, accounts receivable, or a similar finance role.
* Strong communication skills with the ability to be firm yet professional.
* Excellent attention to detail and accuracy.
* Strong organisational and time-management skills.
* Confident using accounting/ERP systems.
* Proficient in Excel.
* Able to work under pressure and meet deadlines.
* Knowledge of credit control best practices and relevant legislation (preferred).