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Director of operations

Galway
beBeeLeadership
Operations director
Posted: 4 October
Offer description

General Manager

We are seeking a seasoned operations expert to oversee our catering and hospitality services.

* Lead all operational activities, ensuring consistent delivery of high-quality service.
* Maintain compliance with regulatory requirements and company policies.
* Manage budgets, forecasting, and cost control across labor, food, and overheads.
* Build and lead a high-performing team, developing staff through training and development programs.
* Create staffing plans that align with business needs and budget requirements.
* Establish and maintain strong client relationships, driving customer satisfaction and loyalty.
* Drive innovation in menu offerings, service design, and customer experience.


Requirements

* Proven leadership experience in hospitality or foodservice management.
* Strong financial and commercial skills, including P&L management.
* Track record of building client relationships and leading diverse teams.
* Excellent communication, organizational, and problem-solving skills.
* Passion for delivering exceptional service quality, innovation, and continuous improvement.

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