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Findlater & Co Wine - Customer Business Manager
Approachable, balanced, expressive, focused, structured and vibrant – some words describing the wines we love and the people we want in our team.
At Findlater & Co, we live and breathe wine. We work with names like Bollinger, Familia Torres, Vina Cono Sur, 19 Crimes, Wolf Blass, Sassicaia, Ornellaia, Chapoutier, Marques de Riscal, Kanonkop, Chateau Musar, Graham’s Port and so many more.
From our exceptional portfolio of world-class wines to the lasting relationships we build with our clients, our commitment to quality underpins everything we do. Guided by a discerning vision, we seek the extraordinary and are excited to go wherever that journey takes us. Will you join us?
About Findlater & Co
Founded in Dublin in 1823, Findlater & Co is part of the Valeo Foods Ireland portfolio. As the leading importer and distributor to food service and retail customers, we provide high-quality wine, coffee, spirits and ingredients. Based in Tallaght, we offer a spectacular portfolio of sought-after wines from producers across the globe. We are passionate about the sustainable future of wine, choosing partners who prioritise environmental responsibility and sustainable practices.
What We Do
We bring an incredible portfolio of world wines to the grocery stores, wine shops, restaurants and hotels of Ireland. From the amazing wines we provide to the lasting relationships we build, our commitment to quality underpins everything we do.
About The Role
We are looking for a Customer Business Manager to join our dynamic Commercial team. As part of this role, you will develop and execute strategic customer plans in line with business strategy to deliver business objectives, deliver budgeted sales, spend, and profit measures and create joint business plans with customers that deliver business objectives.
Key Responsibilities
* Overall P&L responsibility for customer, key business measures volume, revenue, and margins.
* Fully engage in the commercial planning process.
* Market understanding - Continuously develop an understanding of the market and increase business with existing clients through range expansion, training, promotional activity, and customer support.
* Drive KPI’s achievement sales value, margins, and customer investment.
* Monthly demand planning meetings to drive accuracy of sales forecasts.
* Develop strong relationships both internally and externally.
* Design and implement effective and clearly defined Joint Business Plans (JBPs).
* Ensure NPD listings, PGR execution dates, promotional activity and all other relevant JBP sections are implemented and executed on time and communicated back to the business.
* Responsible for ensuring information keyed into systems and to the trade is accurate and correct.
* Deliver excellence in financial management for the sales function at Customer Business Manager level including excellence in forecasting and budgeting.
* Deal directly with the Trade Re-Order Department Personnel, Buyer Assistants and other relevant trading personnel in your Channel to further capitalise on strong trading relationships.
What you’ll have
* Ideally, 3+ years of experience in FMCG grocery trade with a proven track record of meeting and exceeding targets
* Defined strategy for new business hunting and existing business growth.
* Strong commercial acumen with ability to adapt and develop ever changing account performance.
* Strong presentation and negotiation skills.
* Excellent IT Skills and excellent data analysis skills.
* Proven ability to demonstrates strategic thinking and decision making.
* Proven ability to manage and evolve with challenges and opportunities in today's market.
* Inspiring communicator and persuasive presenter with strong negotiation and influencing skills.
* Ability to demonstrate excellent customer and brand knowledge
* Positive Attitude with ‘Can Do’ mentality
* Preferable WSET level 2 but not essential
Who You Are
* Results-driven with a positive attitude and collaborative style.
* Adaptable and ready to embrace the Findlater culture of positivity and teamwork.
* Experienced in influencing growth through existing clients.
* Honest and respectful in interactions with colleagues and customers.
* Agile, flexible, and open to change.
* Eager to upskill through training sessions to provide added value to customers.
* A positive contributor to overall team performance, providing support and assistance to team members.
* Focused and committed to delivering personal, team, and business growth.
What We Offer
* Competitive salary with impressive benefits and bonus structure.
* Opportunities for professional development and career growth.
* A supportive and vibrant team environment.
* Employee discounts on our incredible range of wines and foods across the portfolio.
* Company car.
* Pension contributions.
* Group scheme discounts (VHI etc).
* EAP programme.
* The chance to be part of a company that values diversity, inclusion and sustainability.
How to Apply
If you’re ready to bring your expertise and passion to Findlater & Co, we’d love to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you’re a perfect fit for this role.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Food and Beverage Manufacturing
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