As a key member of our team, you will play a crucial role in ensuring the optimal performance and functionality of our advanced manufacturing equipment.
We are seeking a highly skilled and detail-oriented individual to join our Customer Support operations in Ireland. The successful candidate will be responsible for analyzing, diagnosing, and troubleshooting complex equipment issues at customer sites.
The ideal candidate will possess excellent problem-solving skills, with the ability to think critically and approach challenges in a methodical and analytical manner.
Key responsibilities will include:
* Analyzing and resolving equipment-related issues
* Performing installation, repair, and maintenance tasks on site
* Collaborating with cross-functional teams to drive process improvements and enhancements
In addition to technical expertise, strong communication and interpersonal skills are essential for success in this role.
Preferred qualifications include a degree in an engineering or scientific field, along with relevant work experience or knowledge of semiconductor manufacturing processes.