Overview
Get AI-powered advice on this job and more exclusive features. This range is provided by Total Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Total Talent. Handle web enquiries and client questions, successfully closing sales across a broad range of products. Guide customers through the sales journey, clearly communicating product benefits and cover options. Make outbound calls to prospective customers to promote products, provide advice, and close sales. Support the team manager in executing targeted campaigns to boost sales.
Responsibilities
* Resolve any queries or issues customers may have regarding quotes or policy details.
* Maintain a professional image and deliver service that meets or exceeds company standards.
* Take ownership of your work to ensure the highest accuracy and quality.
* Respond promptly and professionally to requests and enquiries from customers, colleagues, and management.
* Work cooperatively within the team to ensure all customer needs are met.
* Contribute to meeting monthly and annual team targets.
* Handle web enquiries and client questions, successfully closing sales across a broad range of products.
* Guide customers through the sales journey, clearly communicating product benefits and cover options.
* Make outbound calls to prospective customers to promote products, provide advice, and close sales.
* Support the team manager in executing targeted campaigns to boost sales.
Requirements
* Requirements:
* Preferably have a strong background in sales or customer service.
* Minimum of 1 year's relevant insurance experience.
* Compliance with Central Bank Minimum Competency Requirements, APA (Personal General Insurance) qualification at minimum, with willingness to pursue further certifications.
* Enthusiastic and adaptable to change.
* Ability to thrive in a fast-paced and ever-changing environment.
* Strong IT skills; knowledge of Relay/Applied is an advantage.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Industries
* Insurance
#J-18808-Ljbffr