Job Description
What you will do
Johnson Controls is a leading provider of equipment, controls, and services for heating, ventilating, air-conditioning, refrigeration, and security systems.
The UK&I Service team has a turnover of $60m and delivers innovative maintenance and service solutions across all industry segments, including HVAC, chillers, industrial refrigeration, controls, and mechanical & electrical works.
As a Service Coordinator based in Cork, you will be the primary contact for our engineers and customers. Your responsibilities include managing the day-to-day administrative and operational activities such as scheduling engineer visits, ordering supplies, handling vendors, processing invoices, and other administrative tasks.
How You Will Do It
You will report to the Service Manager and focus on planning and scheduling our front-line service teams. Key tasks include booking L & M and PSA (Planned Service Agreement) contract visits, managing customer inquiries, handling accounts receivable enquiries, ordering supplies, processing invoices, and vendor management. You will also support other administrative functions within the operational team.
What We Offer
* Competitive salary
* Paid Annual Leave - 25 days plus Bank Holidays (Holiday buy back option available)
* Comprehensive benefits package - Pension, Health Insurance & Life Assurance
* Phone, Laptop & Equipment provided
* 39 Hour week - Monday to Friday
* Encouraging, developmental & collaborative team environment
What We Look For
* Strong organizational skills and ability to prioritize tasks
* Proficiency with Microsoft Office
* Previous experience in a similar role is preferred
* Excellent verbal and written communication skills
* Ability to follow processes and connect with staff at all levels
If successful, you will join a company culture that promotes work-life balance, ongoing learning and development, mental health support, and a comprehensive benefits package including a competitive salary, pension, life assurance, employee assistance program, employee referral scheme, discounts on Johnson Controls security products including ADT Smart Home, and voluntary schemes such as childcare vouchers, cycle to work, eye care vouchers, and holiday purchase.
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