We are currently seeking an enthusiastic, hardworking, and motivated Bar Supervisor.
PURPOSE OF THE JOB
To Supervise designated Bar ensuring maximum guest satisfaction, control, and maintaining high standard within the Bar team at all times.
The Hotel:
Situated in North Cork, on the Limerick boarder, Charleville Park is one of Cork's finest four-star hotels. Boasting 91 bedrooms and suites, extensive leisure facilities, ample free car parking on site, and complimentary high speed WIFI, Charleville Park Hotel is your ideal base for your next getaway. Our spacious, well-appointed rooms are designed to accommodate families of all sizes, ensuring everyone enjoys a comfortable stay. We also welcome furry friends, as we are proud to be a pet-friendly and dog-friendly establishment.
One of Six properties within the Só Hotel Group. Só Hotel group we invest in people, providing clear professional growth including team and management development. We believe great hospitality is provided by great people
MAIN RESPONSIBILITIES
* Ensure that the Department operates in a guest focused manner; always striving to exceed guest expectations thereby building customer and brand loyalty.
* To be fully aware of the hotel facilities, activities and promotions, special activities within the hotel
* To deal with customer complaints in a professional and courteous manner in accordance with company procedures. All the complaints have to be reported to the management.
* To ensure customers needs are anticipated and satisfied to the high standards
* To ensure all customer accounts are settled in full in an accurate and timely manner
* To report on duty on time in accordance with hotel grooming policy
* To communicate roster information
* To motivate staff and develop their ability to anticipate customer needs
* To develop, maintain and implement appropriate recorded training for F&B team. Review training needs & train staff to appropriate levels as per the SOP Department Manual up to and including Responsible Service of Alcohol.
* To develop and maintain a team structure in the Food & Beverage department
* To implement appropriate initiatives to maximise staff morale
* To ensure sale initiatives are carried out
* To be available from Monday to Sunday
* To work in various F&B outlets as required
* To ensure and maintain security of cash, credit cards and floats
* To ensure requisition, storage and security of stock is maintained at all times.
* To ensure beverage supplies for your department are sufficient at all times
* To implement and adhere to stock control procedures in your department
* To ensure all maintenance requirements in your department are handled in accordance with company procedure
* To implement and maintain hygiene standards through our company policy in accordance with Hotel HACCP policy
* To report accidents in accordance with company procedure
* To take part in company internal and external training as require
* To carry out any reasonable requests by Management
* To work as part of a team with management structure
The Successful Candidate :
* Have previous experience in a similar role at 4* Hotel
* Have a friendly and outgoing manner
* Be well-presented and maintain a professional image at all times through appearance
* Have excellent communication and interpersonal skills
* Have fluent English, both verbal and written
* Be courteous and focused on providing a consistently high standard of customer service
* Be a team player, flexible
* Have knowledge of food, wine and cocktails
Benefits :
We are very proud of our team and value their commitment to creating positive experiences for our guests and colleagues alike. We encourage all employees to demonstrate empathy, humanity, integrity, innovation, togetherness and enthusiasm – values integral to the embodiment of the Group.
In return, we offer an exciting, vibrant, positive and rewarding working environment.
Some benefits employees of Só Hotels enjoy are as follows:
* The provision of ongoing training and development opportunities
* Employee Recognition Awards
* Free car parking
* Career enhancement/progression opportunities
* Group Employee Discount Scheme
* Free Meals on duty
* Complimentary use of The Leisure Club
* Employee Assistance Program
Job Types: Full-time, Part-time
Benefits:
* Food allowance
* Gym membership
* On-site parking
* Wellness program
Job Types: Full-time, Part-time
Benefits:
* Food allowance
* Gym membership
* On-site parking
* Wellness program
Ability to commute/relocate:
* CO. Limerick: reliably commute or plan to relocate before starting work (required)
Experience:
* Bar Supervisor: 2 years (required)
Language:
* Fluent English (required)
Work authorisation:
* Ireland (required)
Work Location: In person