Reseller Operations Program Manager - Business & Education
Cork, County Cork, Ireland Operations and Supply Chain
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Description
Lead the Business & Education (B&E) management system, including BRM preparation (weekly alignment calls with Sales), Monthly Business Reviews (MBRs), and Quarterly Business Reviews (QBRs), to identify and align on growth opportunities.Provide market insights and collaborate on strategic deals to support accurate forecasting and ensure supply linearity.Serve as the EMEIA point of contact for the B&E Multinational Account Program.Provide program management support across both B&E and AI/ML workstreams.Champion transformative changes that deliver scalable, future-ready solutions to support Apple’s continued growth.This role is highly visible, interacting with teams across regions and functions while networking across Apple’s organisation.Deep dive into operational data to assess B&E supply performance, identify trends and opportunities for improvement.Identify and evaluate operational risks, implementing contingency plans to mitigate them.Lead data science and process improvement initiatives with a strong focus on identifying and implementing data-driven solutions to enhance efficiency, performance, and scalability in both the EMEIA region and global operations.
Minimum Qualifications
* Ability to evaluate and interpret large data sets, analyse, and present data with meaningful insights and actionable recommendations to peers and leadership for impactful business decisions.
* Partner with our subject matter experts, data science and BI team to deliver a roadmap of initiatives for Shared Services
* Champion transformative changes that will result in future proofed and scalable solutions to support Apple’s continued growth.
* Strong understanding of how to leverage AI, machine learning, and automation techniques to solve complex operational and business problems that will drive meaningful improvements and efficiencies across all regions
Preferred Qualifications
* A relevant third-level degree in Finance, Supply Chain, Statistics, or Data Science & Analytics is advantageous.
* A passion for customer engagement and problem-solving.
* Exceptional data analysis skills, including the ability to model, interpret, and effectively present data using a strategic and innovative approach to reporting.
* Strong attention to detail with a commitment to high-quality output.
* Excellent written and verbal communication skills, with the ability to present complex analytical insights to executive audiences.
* A proactive mindset, with a drive to challenge yourself and others in pursuit of excellence.
* Proven ability to manage time effectively, meet tight deadlines, and remain resilient under pressure.
* Experience in presenting and leading cross-functional programs and projects.
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