Ozanam House, Hartstonge Street, Limerick, V94 W2D3Eligibility to participate on CE is generally linked to those who are 21 years or over and in receipt of a qualifying social welfare payment for 1 year or more or 18 years and over for certain disadvantaged groups. Your eligibility will have to be verified by the Department.To register your interest you can contact an Employment Personal Advisor (EPA) in your local Intreo Centre.Applicants should supply suitable character references and be prepared to complete a Garda vetting application form.Job DescriptionDutiesThis is a developmental opportunity, no experience necessary. Accredited training will be provided to support your career.Based in Ozanam house, we are currently recruiting for an Information Officer / Receptionist. The information Officer is a point of contact for service users and members of the society who contact the society by telephone, email, letter or in person and are seeking assistance / information. Duties include:General reception and administrative dutiesDealing with all telephone calls for assistance in a timely manner and adequately recording all data / information on the database for onward submission to volunteersAssisting those in need: Complete assistance requests by taking as much information as possible and inputting same in CRMData Protection: Ensure the recording, storage and distribution of client information is in accordance with SVP data protection policyCRM Database Management: Responsible for ensuring the accuracy and completeness of data held on the CRM – including the correct assigning of clients to the correct conferencesSkills required:Ability to work on own initiative or as part of a teamExcellent communication (written and verbal) and interpersonal skillsProficient in IT – MS Word, Excel, Internet & EmailAbility to be flexible in approachAbility to maintain confidentialityPlease contact CE Supervisors:Roisin Taaffe | roisin.taaffe@svp.ie | 085 863 2928Gail McNamara | gail.mcnamara@svp.ie | 085 219 6964Sector: administrative and support service activities
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