About This Role
We are seeking a highly skilled and experienced motor vehicle technician to join our team.
Key Responsibilities
* Service and repair vehicles to manufacturer standards.
* Utilise technical knowledge to diagnose complex problems and carry out necessary repairs.
* Conduct vehicle health checks and provide detailed reports to customers.
* Follow workshop procedures to record job times and work carried out.
* Organise daily work schedules with service reception and other support staff.
* Determine vehicle parts requirements and communicate with the parts department.
* Communicate with service reception to identify any issues or opportunities that may require amendments to allocated job times.
* Ensure quality and first-time fix rates.
* Meet and discuss vehicle condition and repairs needed with customers when necessary.
* Carry out road tests of customer vehicles before and after work has been carried out.
* Maintain a clean and safe work bay.
* Supervise and assist in the training of apprentice technicians.
* Achieve targets to qualify for bonuses.
Requirements
* Be a qualified motor vehicle technician.
* Have previous experience working with Ford, Citroen, or Opel vehicles.
* Have the ability to work in a competent and organised manner.
* Have experience working within a franchised dealership environment.
* Have strong interpersonal skills to work effectively with others.
* Be able to work independently or as part of a team to deliver excellent customer service.
* Work to target and complete tasks within allotted times in accordance with manufacturer standards.
* Be computer literate and follow processes using the company's DMS system.
* Hold a full Irish/EU driving licence.
* Be punctual and demonstrate a strong work ethic.
* Be confident in mentoring and coaching apprentices and supporting less experienced team members.