Overview Senior User Experience Researcher (Bangkok-based, Relocation provided) - join Agoda to apply for this role.
This position entails end-to-end planning, execution, analysis and reporting of research projects to inform product decisions.
About Agoda Agoda is an online travel booking platform for accommodations, flights, and more.
We build and deploy cutting-edge technology that connects travelers with a global network of hotels, flights, activities, and more.
We are based in Asia and part of Booking Holdings, with 7,100+ employees representing 95+ nationalities in 27 markets, fostering a diverse, creative and collaborative work environment.
We innovate through experimentation and ownership, enhancing the customer travel experience.
Responsibilities Senior User Experience Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions.
Lead core end-to-end research activities including defining objectives, hypotheses, methodology, execution, analysis, and communication of findings.
Qualifications Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or related field10+ years of relevant experience in consumer-facing business domains Comfortable with planning, scoping, conducting, analyzing and communicating research Experience with qualitative and user-centered design methods (interviews, diary studies, observation, think-aloud usability testing, etc.)Experience with quantitative research (metrics, survey design, sampling, crosstabs, statistical concepts)Experience in evaluating, negotiating, and working with external research vendors Ability to describe user problems and business opportunities to a variety of stakeholders using both quantitative and qualitative data Strong storytelling and communication skills able to speak fluently with business people, designers, engineers and other stakeholders (in English)Enjoy collaborative work in a dynamic, data-driven and creative environment Work location & relocation This position is Bangkok-based and relocation is provided.
We will assist with a generous relocation package to ensure a smooth transition to working and living in Bangkok.
Additional role details Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: Technology, Information and Internet Equal Opportunity Employer At Agoda, we pride ourselves on being represented by people of diverse backgrounds.
We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
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Disclaimer We do not accept unsolicited third-party or agency submissions.
If we receive unsolicited CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
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