Retail Sales Associate
This is a customer-focused role in a fast-paced retail environment. You will be responsible for handling customer enquiries, managing stock, and providing excellent customer service.
* Assist customers with product enquiries and order updates.
* Manage orders from start to finish, including stock checks and coordinating with the dispatch team.
* Maintain up-to-date product knowledge and provide informed advice to customers.
* Support the sales team with administrative tasks.
* Handle customer complaints or queries in a professional manner.
This is a Monday to Friday role with occasional Saturday work depending on seasonal needs.
Key Skills
We are looking for someone with excellent communication skills, strong organisational abilities, and the ability to work effectively as part of a team.
As a successful candidate, you will have:
* Excellent interpersonal and communication skills.
* Able to work independently and as part of a team.
* Strong time management and organisational skills.
* Ability to maintain confidentiality and handle sensitive information.