Role Summary:
Joining a team of 4 Customer Service Representatives. The customer service agent is a 'people Person' and provides a professional and customer-focused skill set. The customer service agent helps our customers by providing information on our products and service, answer questions, and managing concerns.
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers.
Responding promptly to customer inquiries, invoicing via phone and email
Maintaining a portfolio of Commercial customers
Working with our Sales Reps dealing with queries, pricing, and acquiring new business
Managing credit control.
General admin duties
Skills and Experience required:
At least one years' relevant experience preferably in a customer service or credit control environment.
Have good communication skills with an excellent telephone manner.
Have demonstrated a good working knowledge of Excel and Word.
Organised, diplomatic and a good team player.
A proven ability to work to targets and timelines.
Terms:
Salary: €29,000
Hours: 37 hours per week - 9:00am to 5:30 p.m. Mon-Thurs; 9:00 a.m. to 5.00 p.m. Fri #J-18808-Ljbffr