Athlone Sales Advisor
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All the details
Work Pattern
Thursday: 21:00-05:00
Friday: 21:00-05:00
Saturday: 21:00-05:00
Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December. This job role involves working through the night and this means we can’t consider applications from anyone under the age of 18. The +£3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join our team at M&S as a Customer Assistant in our Foods section. We’re seeking passionate individuals who take pride in their knowledge of M&S Food products and are excited to share it with our customers. You’ll be a brand ambassador ready to recommend our newest food products and provide remarkable service to make customers feel truly valued every time they shop with us.
* At M&S our customers don’t wait – you’ll roll sleeves up, work hard, and go above and beyond every day.
* Digital confidence is essential – you’ll utilise our digital tools, such as the Sparks App and in‑store devices, to enhance the customer experience.
* Team player is crucial – you’ll create a great inclusive store environment, supporting and respecting colleagues and the local community.
* Flexibility is vital – you’ll adapt across store areas, responding to the changing demands of the retail environment seamlessly.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time while championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers, helping us continually improve.
Key Accountabilities
* Serve customers efficiently on shop floor and service points.
* Keep store clean and tidy, ensuring shelves are always stocked with product.
* Monitor and deliver on daily sales targets, priorities, promotions and selling opportunities.
* Proactively engage customers to understand their needs, make recommendations, and deliver remarkable service throughout their visit.
* Build expert product knowledge to sell and recommend our products and services.
* Utilise all digital tools and communication channels to deliver for the customer every time.
Key Capabilities
* High levels of customer service.
* Committed to delivering excellent work with great attention to detail.
* Open to and acts upon feedback.
* Takes accountability for planning and managing own workload efficiently.
* Strong communication skills.
* Adaptable to changing situations.
* Builds positive relationships by being a good listener.
* Good level of digital capability.
Employment type
Part‑time
Seniority level
Entry level
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