Overview
We are currently recruiting for an experienced Retail Manager in our Naas, Co.Kildare store.
The successful candidate must have at least 1 year management experience from a big box retail environment, be fully flexible, enjoy a fast paced environment, be good with people, and passionate about retail.
Responsibilities and Duties
Provide Training and Development to all members of your team within the store
Actively manage employee performance and probation reviews through the relevant procedures
Ensure new and existing plans, procedures and updates have been communicated efficiently to all members of the store team
Lead by example and be a role model, always display exemplary leadership behaviour
Deliver an exceptional customer focused store experience by leading the team to a customer focused approach
Ensure yourself and the team have up to date product knowledge, achieving customer loyalty and building the reputation of the brand
Organise workflow, ensuring the team understand their roster, duties and delegated tasks
Visually ensuring the store always looks great with a keen eye for detail for merchandising and standards
Monitoring employee productivity and providing constructive feedback and coaching
Flexibility, willing to take on additional tasks and assist in the execution of new projects
Maintain a professional positive 'can do' attitude at all times
Overall responsibility for store performance, ensure sales targets are met and all KPIs are meeting expectations
Ability to learn a variety of job descriptions
Professionally deal with any complaints/requests from customers to maintain the store's reputation
Oversee in store promotional/seasonal displays
Maintain strict levels of confidentiality with regards the business and its employees
Follow and implement all Company Policies and Procedures to help drive the business
Follow and carryout Store Cash Management and back office processes
Ensure store Security and Health & Safety procedures are followed and implemented at all times
Any other duties that may be assigned to you by the manager
Key Skills/Experience required
Excellent organisational, leadership and planning skills
Hands-on manager who can lead from the shop floor
Act as an inspiration to your team and lead by example
Excellent interpersonal, motivational and communication skills to effectively work with the team
The ability to communicate clearly and effectively – both verbally and written
A good level of computer literacy
Must be goal orientated with a passion for sales and customer service
Proven experience 3 years minimum in management or relevant role
Excellent customer service skills
Ability to problem solve and prioritise and put in practice effective time management skills
Lead the team and ensure all tasks are completed to a high standard
Adhere and implement all company policies and procedures
Commercial awareness
Flexible to support our busiest times, which can include weekdays, evenings, weekend work and public holidays
Ideal candidate will be Hard Working, Enthusiastic and Ambitious
Perks & Benefits
Staff discount
Flexible and varied working hours
Cycle to work scheme
Career Progression opportunities
Education opportunities
Incentive Scheme to further reward amazing performance
Seasonal Parties
Training & Development
A friendly culture built on teamwork and respect
20 days holidays plus Bank Holidays
Complimentary On-Site Parking
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