Global Technical Support Manager
We are seeking a highly skilled global technical support manager to lead our team of technical specialists and deliver exceptional technical support to our global clients.
About the Role:
* Oversee the delivery of technical support services to end users, ensuring high-quality resolutions and excellent customer service.
* Develop and implement proactive solutions to minimize recurring issues and enhance overall system stability.
Requirements:
* Bachelor's degree in Computer Science or related field, or relevant industry certifications.
* At least 7 years of experience in a similar technical support role.
* Strong leadership and management skills.
* Experience working in a cloud environment, such as AWS or Azure.
What You'll Gain:
* Opportunity to lead a team of technical professionals.
* Chance to develop your leadership and management skills.