**Job Description:**
* Ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon their arrival and throughout their stay from all department personnel.
We are seeking an exceptional team member to join our Front Office Department as a Supervisor. The successful candidate will be responsible for providing an excellent guest experience while ensuring the smooth operation of the front office.
**Key Responsibilities:**
1. Manage front office operations efficiently and effectively;
2. Maintain high morale among staff at all times;
3. Assist in achieving goals related to mystery audits, customer comment indexes, quality evaluations, and hotel standards;
4. Collaborate with management team members to achieve common objectives.
**Required Skills & Qualifications: