Clinical Services and Capabilities Associate
Our client, a global pharma company, is currently recruiting for a Clinical Services and Capabilities Associate to join their team on a permanent basis.
Responsibilities
* Understand business strategies, processes, and technology as it relates to clinical services and capabilities.
* Serve as domain expert to ensure data, process and/or technology capabilities are optimized across the group.
* Maintain strategic alignment for clinical services across functional and therapeutic areas.
* Implement clinical services and capabilities strategy and plan.
* Continuously maintain a state of inspection readiness. Participate and perform duties required for internal and external inspections as well as supporting institutions/investigators and alternative site locations in inspection readiness initiatives.
* Drive continuous improvement, shared learning, and process expertise between teams.
* Develop critical success factors for pilots/projects and monitor progress to ensure clear criteria exists to enable decision making.
* Identify, monitor, and communicate global customer (internal and external) needs/requirements related to process and/or technology performance and improvements.
* Lead organizational change, communication planning and training initiatives.
* Provide guidance and consulting into forecasting and managing expenses.
* Identify project implementation risks and raise issues appropriately.
* Lead progress reporting activities and metrics.
* Foster inclusion, innovation, and promote diversity.
* Partner closely within team to effectively plan, forecast, and manage the portfolio and project work.
* Collaborate with vendors to improve customer experience and monitor performance.
Requirements
* Bachelor's degree and 1-2 years of experience in project management, clinical drug development or a health care related field.
* Demonstrated ability to implement strategies to improve processes and capabilities.
* Strong networking, interpersonal and relationship skills with demonstrated ability to work in teams, across organizational boundaries and achieve results through others.
* Knowledge of emerging health care related services and capabilities for clinical research.
* Knowledge of country regulatory guidelines/requirements for clinical research conduct.
* Flexibility to adjust quickly to changing business priorities.
* Good interpersonal and leadership skills.
* Excellent oral and written communication skills.
* Strong business insight.
* Flexibility (start / finish time daily).
* Open to potential evening shift work (Mon-Fri only).