Job DescriptionJob Title:Regional ManagerReporting to:Chief Commercial OfficerLocation:Field based - Leinster, Northern IrelandSummaryVision Ireland (formerly NCBI National Council for the Blind of Ireland) is Ireland's leading national charity dedicated to supporting the growing number of individuals affected by sight loss. Our mission is to provide essential practical and emotional support to over 8,000 individuals and their families. Our retail operations play a crucial role in funding these services, making our Retail Team instrumental to our success.As a key member of the Senior Leadership Retail Team, the Regional Manager holds full accountability for the performance and success of a team of Area Managers across the assigned region. This role demands a strong leader who will drive business growth, optimize retail operations, and contribute to the strategic direction of the organization in collaboration with the Chief Commercial Officer.Key ResponsibilitiesLead and manage a team of Area Managers, driving performance across all key business metrics.Analyze sales performance and KPIs, ensuring alignment with strategic targets and financial objectives.Oversee daily operations, manage budgets, and implement performance-enhancing initiatives.Recruit, train, and develop Area Managers, fostering a high-performance culture through regular performance appraisals.Develop and execute regional business plans that align with overarching organizational goals.Cultivate strong internal and external stakeholder relationships to drive business opportunities.Continuously evaluate and optimize operations for efficiency and cost-effectiveness.Ensure adherence to company standards, policies, and procedures.Resolve escalated customer issues and incident reports promptly and effectively.Champion Vision Ireland's values, acting as a brand ambassador and role model for excellence.This job description outlines key responsibilities but is not exhaustive. Flexibility and adaptability are expected as additional tasks may arise.ExperienceMinimum 2** years of senior management experience** in a field-based role with a proven ability to drive income growth.Experience in a retail environment, with strong knowledge of store operations, commercial and performance management.Demonstrated ability to achieve and exceed financial and strategic targets.Proven expertise in income generation, business planning, and budget management.Strong networking skills with a track record of developing commercial relationships.Ability to influence and collaborate effectively with stakeholders at all levels.Exceptional communication skills, both verbal and written.Strong leadership, decision-making, and problem-solving abilities.Proven ability to manage multiple priorities and work efficiently under pressure.Skills & CompetenciesLeadership & Accountability - Holds self and team accountable for delivering high-impact results.Strategic Thinking & Business Acumen - Understands the commercial landscape and identifies opportunities for growth.Excellent Communicator - Strong interpersonal skills to build relationships and drive collaboration.Self-Motivated & Results-Oriented - Proactive with a strong drive to exceed goals.Influencing & Networking - Ability to develop and maintain relationships with key stakeholders.Operational Excellence - Strong organizational and analytical skills to optimize efficiency.Adaptability & Change Management - Agile in response to evolving business needs.Commitment to Excellence - Consistently strives for the highest standards.Additional RequirementsFull, clean driving license.Willingness to travel as required.Flexibility to work outside standard hours when necessary.Key Performance Indicators (KPI's) / OutcomesActive contribution to the Retail Senior Management Team.Timely completion and successful execution of strategic projects.Achievement of sales and profit targets across the region.Delivery of fundraising goals through targeted and local initiatives.Reduction in recycling costs at the area and regional level.Growth in volunteer recruitment to support retail operations.Increase in Average Sales Per Transaction (ASP).Effective leadership and development of Area Management Team.Consistent quality delivery of retail services and customer experience.Compliance with health & safety legislation and standards.Strong performance management through robust PDPs and appraisals.Development and retention of top talent within the organization.Efficient recruitment, onboarding, and training of new team members.Promotion of an inclusive, fair, and high-performance workplace culture.Ownership and proactive engagement in personal and professional development.Continuous demonstration of Vision Ireland's values in leadership and operations.This is a unique opportunity for a dynamic leader to make a meaningful impact, driving both commercial success and social good. If you are a results-driven professional with a passion for retail excellence and social change, we invite you to join our mission at Vision Ireland.Further Information for Candidates:All applicants must submit a current CV.The successful candidate may be subject to garda vetting.Candidates must be eligible to work full-time in Ireland.Further information about Vision Ireland can be found on our website Informal enquiries to Vision Ireland reserve the right to close this competition early should an adequate number of applications be received.Garda Vetting required:Garda Vetting may be conducted for the recommended candidate as part of the selection process for the post in accordance with the VI Garda Vetting policy.Vision Ireland is an equal opportunities employer.Equality, Diversity and Inclusion:Vision Ireland is committed to creating an inclusive environment where diversity is celebrated, and everyone is afforded equality of opportunity. It is our policy to recognise people as a key resource required for successful attainment of the organisation's mission. In support of this, it is important to remember that differences between people, whether devised from their different backgrounds and personalities, cultures and/or their different abilities, can be a source of strength to the organisation.We welcome, encourage, and embrace people of all backgrounds, to include those with disabilities. Accessibility plays a huge part of ensuring that all our employees and service users can access our systems and services with ease and respect, in a supportive environment, - enabling all to effectively engage our services and achieve our goals whether they are an applicant for employment or an employee requiring special facilitation.