We are seeking for a dynamic and result-driven
Food & Beverage Operations Manager
to join our team at our award-winning hotel.
Who are we?
Joining Ashford Castle means becoming part of a rich legacy in both Irish history and the Red Carnation Hotel Collection.
Through its grand stone gates, a royal adventure awaits.
This iconic 800-year-old castle, once home to the Guinness family, is renowned as Ireland's premier hotel destination.
Guests are treated to exquisite interiors, world-class cuisine, unique activities, and a luxurious spa.
The dedicated team at Ashford Castle ensures every guest experience is exceptional.
Voted No. 1 in the Travel + Leisure World's Best Awards **** for the Top 10 Resort Hotels in the UK and Ireland, and awarded Five Stars by Forbes Travel Guide for five consecutive years Ashford Castle represents the pinnacle of luxury.
The Lodge at Ashford Castle, set on a stunning 350-acre estate overlooking Lough Corrib, combines country house charm with fine dining at Wilde's Restaurant.
It is also one of Ireland's most sought-after wedding destinations, blending warm Irish hospitality with contemporary appeal.
Job Description
To help manage and provide leadership across the Food and Beverage operation at Ashford Castle at a Forbes 5* level to deliver the ultimate dining experience for all guests.
Take ownership of budgets to manage and achieve budgetary goals including on payroll and expenses.
Hire, train, and supervise employees, including employee development at Supervisor Level.
To at all times provide exceptional, anticipatory service and communicate feedback to both the management .
Financial
Accountability for beverage cost of sales in line with monthly stock taking.
Ensure the beverage offering is constantly evolving in line with world trends and be a leader in the market with these trends.
Keep on track of all price changes and ensure margins are kept for all beverages .
Overseeing weekly rostering in line with business demands and with the right level of staffing.
Working with the HOD's, to ensure weekly staffing requirements are in line with the companies financial goals and within agreed payroll costs.
People Management
Help train, develop and coach Supervisors in their roles to be the best managers and leaders.
Provide strong engagement with the Managers and Supervisors to better lead their teams.
Collaborate with all training on a people management requirement, including 1-2-1 training, appraisal training and follow up these with the Managers and Supervisors.
Operational
Work with the Director of Food & Beverage to ensure all training is up to date and recorded.
Provide training where required and ensure training needs are followed up in a timely manner.
Take ownership of Forbes Standards to ensure these are correctly followed on an operational level and provide feedback, training and further monitoring to ensure all service standards are adhered to.
Ensure all equipment is in a working condition and ensure stock takes are done where required.
Take ownership and drive across all departments the need to look after equipment, provide solutions where needed and follow up to ensure equipment needs across the outlets are to the required stock level's.
General
Support with the strategic objections as agreed with the Director of F&B and Executive Management
Support the Executive Chef and senior kitchen team with the Operational team to ensure cross departmental objectives are clearly communicated
What's in it for you?
Professional, award winning training and development opportunities
Discounted accommodation rates with Red Carnation Hotel Collection
Annual Staff Appreciation Party and other Employee Recognition Events
Discounted rates with many local businesses and third party service providers (including Estate Activities)
Heavily subsidised accommodation (subject to availability)
Free meals on duty
Complimentary dry cleaning of business attire
Recommend friend and family bonus scheme
Two paid volunteering days each year
Holiday allowance increasing with length of service up to 25 days
Hotel based recognition incentives
Free access to Employee Assistance Programme
Join us in this incredible new opportunity
We are an equal opportunities employer.
The successful candidate must also be legally eligible to work in Ireland