Role Title:Clinical Nurse Manager III: Patient Safety and Risk Manager Job Reference Number:001240 Closing Date:Sunday, 18th May 2025 Purpose of the Role: The purpose of this role is to work within the Quality and Safety Improvement Directorate to advance safety and clinical risk management across the Hospital. Key Duties and Responsibilities The role will involve working with the Patient Safety and Risk Lead Manager and the Director of Quality and Safety Improvement in the delivery of a programme of work to advance patient safety practices within St Jamess Hospital. Deliver excellence in patient safety and clinical risk management in the Hospital. This will involve an annual assessment of current practice, benchmarked against industry accepted best practice and such work as is necessary to ensure St Jamess Hospital applies best in class methodologies in this arena. Develop and lead workstreams to mitigate risk and improve patient safety. Take a lead role in incident reviews, compile review reports, and support implementation of report recommendations. Enhance learning from risk reporting activity; liaise proactively with Hospital staff and design and implement appropriate systems to optimise risk reporting. Identify and escalate (perceived) training gaps in frontline teams in their delivery of safer patient care and provide training as appropriate to meet these needs. Be responsible for managing the Hospitals risk reporting system, including recording, tracking, and reviewing with relevant personnel and responding to reports received within an appropriate timeframe. Support the effective use of the Hospital risk register. Deliver educational interventions to ensure personnel are aware of safety risk management processes and encourage risk management at the clinical frontline to facilitate prompt and appropriate resolutions. Work with all clinical directorates and Hospital services in a partnership capacity towards the implementation of the National Standards for Safer, Better Healthcare with particular focus on improvements relating to patient safety. Act as an ambassador for this agenda and as an agent for change. Support the work of relevant Quality and Safety Improvement Committees and project groups in the Hospital. Keep the Director of Quality and Safety Improvement briefed on progress to address patient safety issues both informally and formally. You will also be expected to agree, capture, and share appropriate metrics, responses, and reports with them to this end. Generate reports as required for the Executive Management Group, Hospital Management Team, Quality, Safety, and Risk Committee, and other groups as appropriate. Ensure the collection and safe storage of all relevant documentation pertaining to risk and adverse incidents. Keep up to date with national health system guidance, report recommendations, and best practice in this area. Contribute to the development of a best-in-class quality and safety improvement agenda, through the provision of excellent work, and through timely and accurate communication means, to progress this very important agenda Hospital wide. Foster excellent working relationships across the organisation and have due regard for the wellbeing of staff interfacing with this role. Liaise as appropriate with the St Jamess Hospital Communication Office and appointed PR agency where particular cases need a basis in facts. Develop a strong working relationship with the manager responsible for corporate health and safety and to work seamlessly together where the needs arise. Liaise, as appropriate with the Clinical Indemnity Scheme and Health Service Executive (or equivalent bodies) with regard to risk management and patient safety functions in the Hospital. Liaise with other relevant internal/external bodies as appropriate, such as would be required for the optimisation of patient safety in the Hospital. Demonstrate a strong team work ethic. This may involve working in other areas or across workstreams within the function from time to time, such as where particular expertise is needed or time and resources are constrained. It is expected this work would be completed while keeping control over the key responsibilities of the core role also. Undertake other duties and tasks as may be assigned by the Director of Quality and Safety Improvement, as appropriate to this role. The Clinical Nurse Manager III must adhere to Code of Professional Practice and Behaviours for Registered Nurses. Is aware and understands the need to adhere to Hospital and/or professional standards, policies and procedures, relevant to there are of practice. Communicates effectively in English language, both written and spoken, as appropriate to job requirements. Participate and cooperate with legislative and regulatory requirements in relation to Health and Safety as outlined in the Safety, Health and Welfare Act 2005 and the Hospital Safety Statement. Ensure own mandatory learning and training is kept up to date. Professionalism and Professional Development for Quality & Patient Safety: Act as an ambassador for patient safety agendas and as an agent for change. Be a role model for cultures of psychological safety and continuous systems improvement. Communicate effectively with all staff members including demonstrating effective listening skills and developing effective interpersonal working relationships, as an essential responsibility of this role. Undertake continuous professional development, including leadership and management training and be prepared to assume increasing levels of management responsibilities in the QSID, learning about and collaborating across all QSI functions, appropriate to ones developing competencies and experiences, under the guidance of the QSI Director. Manage ones own professional wellbeing and resilience and participate, according to ones own preferences and needs, in staff wellbeing programmes and events approved by the Hospital or Directorate. Demonstrate a strong team-work ethic. In addition to executing their responsibilities within a collaborative QSID team environment, the position holder will be expected to achieve their roles objectives through working on a flexible and rotational basis as required, balancing the range of demands placed on the Patient Safety team. This may also involve working in other areas or across workstreams within the QSID from time to time, such as in areas where particular expertise is needed or time and resources are constrained. It is expected this work would be undertaken while keeping control over the key core responsibilities of the role. * The above Role Profile is not intended to be a comprehensive list of all duties involved and consequently the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. This Role Profile will be subject to review in the light of changing circumstances. Required: Registered General Nurse with The Nursing Midwifery Board of Ireland (NMBI), or eligible to register. 7 years post-registration experience in an acute hospital setting or relevant clinical area within the last 9 years. Demonstrate2 years management experience at CNM II level in the past 4 years for a CNM III post. Completed formal recognised post-registration education relevant to the role (e.g. quality, safety, or patient care area) or a commitment to undertake within an agreed timeframe. Higher Degree or MSc in a relevant discipline, or a commitment to undertake same within an agreed timeframe. Demonstrable experience in the area of quality and safety management. Demonstrate I.T. skills including excellent keyboard skills, Windows, Excel, PowerPoint, and Outlook experience. Demonstrate experience in personal and professional development of staff. Demonstrate project/change management skills. Desired: Relevant qualification in quality, safety, or risk management domains. Working knowledge of healthcare patient record systems. Analytical skills. Report writing skills. Understand the principles of patient confidentiality, open disclosure, and data protection as appropriate to this role. Database management and reporting.