Job Title:
Property Operations Specialist
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Job Summary:
A Property Operations Specialist is responsible for overseeing the day-to-day management of outsourced facilities service providers, ensuring service level agreements and key performance indicators are met or exceeded.
Main Responsibilities:
* Lead the management of outsourced facilities service providers (e.g. cleaning, maintenance, waste management, grounds maintenance).
* Maintain oversight of all buildings and grounds across the group's estate, ensuring they are fit for purpose, safe, and compliant.
* Ensure compliance with relevant health and safety, fire safety, and environmental regulations.
* Manage service delivery to ensure cost-effective operations.
* Contribute to long-term estates strategy, advising on asset lifecycle planning, sustainability, and regulatory trends.
Requirements:
* Third Level qualification in Facilities Management/Engineering/Health and Safety or Building Services.
* Minimum 3 years post graduate experience in Fire, Health and Safety.
* Proven experience in a facilities management role with responsibility for multiple sites.
* Experience managing outsourced or contracted FM services.
* Strong understanding of compliance in a healthcare or regulated environment.
* IOSH or NEBOSH certification.
* Knowledge of PPM (planned preventative maintenance) and CAFM systems.
* Experience within a healthcare, nursing, or residential care environment.
* Recognised FM qualification (e.g. IWFM Level 4+).
* Project management experience.
Key Skills and Competencies:
* Excellent organisational and contract management skills.