Shop Manager - Galway Charity Shop
As the driving force behind our new charity shop in Galway city, you will lead a team of volunteers, create vibrant displays, and manage daily operations. Your enthusiasm for sustainable shopping will inspire both customers and volunteers. Physical activity is part of the job, as you'll be hands-on in processing stock and creating impactful shop layouts.
Main Responsibilities:
* Manage the day-to-day operations of the shop, including incoming donations, volunteers, stock management, and merchandising
* Recruit, lead, train, and motivate volunteers to be ambassadors for the organization while creating a positive and welcoming shop environment
* Deliver great customer service
* Create vibrant displays, including lifting and moving furniture
* Develop and implement strategies to increase sales and donations
* Support client needs through donated clothes and other items as necessary
* Create engaging social media content
* Maintain accurate financial records and prepare regular reports
* Ensure compliance with health and safety regulations and other legal requirements
* Business administration and communications
* At all times proactively manage and maintain the good reputation of the organization in the community, fostering strong relationships with donors, customers, and other stakeholders
Skills and Experience:
* Previous experience in retail management, preferably in a charity shop or other non-profit setting
* Excellent problem solving skills, the ability to adapt flexibly along with a can-do attitude
* Exceptional leadership skills with the ability to inspire and lead a diverse team of volunteers
* Ability to create and develop processes and procedures while adhering to organizational policies
* Ability to develop and implement effective marketing and promotional strategies
* Creativity and ability to think outside of the box
* A passion for sustainability and the circular economy, with a genuine commitment to eco-friendly practices
* Fluent in English
* A full driving licence
About the Opportunity:
This is a full-time position (37 hours, 5 days per week) that offers a unique opportunity to make a difference in your local community.
If you are someone with a high level of initiative, adaptability, and creativity, and passionate about making a difference, driving a circular economy, and empowering volunteers, then this role is tailor-made for you.