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Job Type: Perm (subject to probation), Part-time (weekends)
Job Summary:
We’re looking for someone who is interested in working in an environment that will challenge you
(and will offer you the support required to meet those challenges) and presents an opportunity to
expand your technical skills in a hands-on role with great scope for personal growth.
Working weekends in our main Dublin campus based at South Circular Road, we will give you the opportunity and freedom to plan and implement changes and improvements to all areas of technology in the College. We want you to grow your own skills whilst improving the services we offer.
You’ll work with our team sharing ideas and knowledge, learning from one another with access to
areas of systems administration across desktop and hardware support, security, Linux and Windows, networking and infrastructure etc. This role offers both freedom and responsibility whilst benefiting from mentoring from senior staff as you develop.
Job Responsibilities:
Duties
Primary responsibility working within a help desk support team with systems administration tasks
and responsibilities growing with your experience in the role.
• Dealing with Learner Queries in relation to systems access and device maintenance.
• Responding to service requests.
• Maintenance of classroom A/V equipment (PCs, projectors, control systems).
• Resolving operational problems relating to PCs, printers, data communications, application
software, etc.
• Configuration and deployment of desktops.
• Administration & maintenance of telephone system.
• Administration of active directory, group policies and Office 365.
• Installing and configuring software and hardware.
• Documenting tasks and performing audits.
• Preparing operational reports as required.
Working environment:
• Staff network of 150+ Windows 10 PCs.
• Student network consisting of 250+ Windows 10 PCs (some dual boot with OSX).
• Classroom A/V equipment including Panasonic & Hitachi projectors, Extron and Crestron
control equipment.
• Windows & Linux servers. Hyper-V cluster and Dell SAN.
• Cisco network infrastructure and Fortigate network security appliances.
Skills required:
Suitable candidate should possess the following attributes:
• Familiarity with Windows 10
• Strong organisational and problem-solving skills.
• Excellent written and verbal English-language communications.
• Flexible team player able to adapt to changing environment.
• Self-motivated and quick to learn.
• Attention to detail.
About Griffith College
Established in 1974, Griffith College is Ireland's largest independent third level institution with
locations in Dublin, Cork and Limerick. The main campus is situated on seven acres within a mile of St. Stephen's Green on Dublin's South Circular Road. Griffith College enjoys national and a growing
international reputation for student success. The College has gained an enviable, award winning
reputation for providing students with first class lectures and excellent study material. Griffith College offers internationally recognised postgraduate and undergraduate degree programmes,
complimented by a wide range of professional, short term and corporate training educational
solutions - in Griffith college, there is something for everyone. Today there are over 7,000 students
studying in the College, which is a designated educational institute of the Quality and Qualifications Ireland (QQI). Click the link for more information: http://www.griffith.ie/
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Part-time
Job function
* Job function
Information Technology and Customer Service
* Industries
Higher Education
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