Lead Store Performance
We're a people-first culture where you can work with impact. Our colleagues are the heart of everything we do – we're caring, dynamic and we succeed together.
The Store Performance Lead role is at the forefront of this. There's real accountability and ownership, we give our managers freedom within a framework, which means you can shape your team's development and encourage a fast, efficient, enjoyable customer experience.
Key Responsibilities:
* Collaborate with the rest of the management team to support the daily running of the store.
* Responsible for an allocated section or department of your store – including commercial planning, stock management, planograms, creating visual impact and of course sales.
* Oversee till areas or fitting rooms when required.
* Organise your team of Retail Assistants, setting tasks daily.
* Motivate and coach your team to provide an exceptional store environment and customer experience while optimising sales.
* Drive your own development by taking advantage of our digital learning and career pathways and see yourself grow in a supportive place powered by our people.
Requirements:
* Inspiring the team to deliver an amazing customer journey requires a bold team player to take the reins.
* Leadership experience and coaching skills – ability to influence your team to communicate, engage and challenge whilst keeping the customer at the forefront of your actions.
* Driver of performance through commercial awareness and talent development.
* Focus on building strong relationships to enhance employee culture and well-being.
* Excellent organisational skills and the ability to problem-solve.
We promote equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.