Operations Management Specialist
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The Operations Management Specialist role is a leadership position that oversees the execution of tasks and projects across multiple teams, ensuring efficient delivery and effective collaboration with contractors, clients, and internal stakeholders.
This specialist plays a critical part in managing workflow, allocating resources, and monitoring progress to achieve timely completion of works while maintaining high quality standards.
Daily responsibilities include:
* Planning and coordinating work activities to meet customer and business needs.
* Supervising internal teams, subcontractors, and Chargehands to maintain consistent performance and output.
* Allocating daily tasks and monitoring workflows across sites to ensure seamless operations.
* Motivating team members to achieve key performance indicators (KPIs) and project goals.
* Matching labor resources to daily requirements to optimize productivity and minimize waste.
Key competencies required for this role include:
1. Leadership and Team Development
2. Operational Planning and Organisation
3. Health and Safety Compliance
4. Cost Awareness
5. Quality Orientation
6. Effective Communication
7. Problem Solving
8. Customer Service Excellence