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Operations administrator

Synergy Recruitment Partners
Operations administrator
Posted: 11 June
Offer description

A leading Dublin-based sports travel business specialising in rugby and golf travel experiences is seeking an organised, proactive, and digitally focused Operations & Digital Administration Executive to join the team.
With Rugby World Cup 2027, Ryder Cup 2027, Six Nations, URC and Champions Cup events ahead, this is an exciting opportunity to gain hands‑on experience within sports travel, tour operations, digital administration, and event coordination in a fast‑paced environment.
The Opportunity
The successful candidate will support the day‑to‑day operations of the business across travel administration, customer coordination, supplier management, website updates, and social media activity. You will play a key role supporting major international sporting events while working closely with a small and supportive team.
Key Responsibilities
Operations & Administration

Support the day‑to‑day administration and operations of the business
Assist with booking management for rugby and golf tours
Coordinate with hotels, transport providers, venues, and suppliers
Maintain booking systems, customer records, and travel documentation
Support invoicing, confirmations, and customer communications
Assist with operational logistics before and during tours
General office and administrative support as required

Major Event Support

Support travel operations for Rugby World Cup 2027 and Ryder Cup 2027 packages
Assist with rooming lists, transport schedules, timelines, and supplier coordination
Help manage customer information and event administration during peak periods
Provide operational support during busy travel and event periods

Social Media & Digital Support

Assist with scheduling and posting content across Instagram, Facebook, LinkedIn, and X
Create promotional posts, captions, and event updates
Monitor engagement and assist with online customer enquiries
Support the maintenance of a consistent brand presence online

Website Administration

Update website content including tour information, pricing, blogs, imagery, and offers
Ensure all event and travel information is accurate and up to date
Upload promotional and marketing content
Liaise with external web developers where required

Skills & Experience

Strong organisational and administration skills
Excellent communication skills, both written and verbal
Comfortable working with websites and CMS platforms such as WordPress
Familiarity with social media platforms for business use
High attention to detail and ability to manage multiple tasks
Strong Microsoft Office and/or Google Workspace skills
Ability to work independently and within a small team environment
Interest in rugby and/or golf
Experience within travel, tourism, events, or sports administration
Graphic design or content creation skills
Experience using CRM or booking systems

Personal Attributes

Organised, proactive, and reliable
Strong time management and multitasking ability
Positive, flexible, and solution‑focused attitude
Passionate about sport, travel, and major international events

What’s On Offer

Opportunity to work on world‑class sporting events including Rugby World Cup 2027 and Ryder Cup 2027
Hands‑on experience within sports travel and event operations
Supportive and collaborative small‑team environment
Hybrid working flexibility
Potential for contract extension beyond the initial term
Competitive salary package

Join the team behind unforgettable rugby and golf travel experiences as Ireland prepares for Rugby World Cup Australia 2027.
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