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Restaurant manager - castle

Cong
The Twelve Apostles Hotel & Spa
Restaurant manager
Posted: 3h ago
Offer description

Restaurant Manager ***luxury hotel***
We are currently recruiting for a Restaurant Manager to join our team and oversee the management of our hotel restaurant.
We are looking for a dynamic individual with previous experience in a similar role within a hotel environment.
The ideal candidate will possess excellent communication skills, a keen eye for detail, strong organisational abilities, and proven leadership skills.
In this role, you will report directly to the Director Food and Beverage.
Location: Ashford Castle
Employment type: Full Time
Working pattern: 5 Days a Week
Salary: TBD
Key Responsibilities of a Restaurant Manager
Ensure the smooth and efficient running of the restaurant, maintaining high standards of service and hospitality.
Lead and manage the team on the floor, providing guidance, training, and motivation to ensure excellent guest experiences.
Monitor and manage online customer reviews, addressing feedback and taking appropriate actions to continuously improve service.
Motivate and inspire the team to consistently deliver top-notch food and beverage service while maintaining a positive, professional work environment.
Oversee the presentation of all areas, including both front-of-house and back-of-house, ensuring cleanliness and organisation.
Ensure effective communication within the team and across the hotel, collaborating with various departments to enhance the guest experience.
Manage restaurant operations, including reservations, inventory, and stock control, to maintain operational efficiency.
Develop and implement strategies to maximize sales, improve guest satisfaction, and meet performance targets.
What are we looking for?
Previous experience as a Restaurant Manager, Assistant Manager, or in a similar role within a luxury hotel or high-end restaurant.
Strong leadership skills with the ability to motivate and develop a team.
Excellent communication and interpersonal skills, with the focus on providing outstanding guest service.
Strong organisational and time-management abilities, with the capacity to manage multiple tasks simultaneously.
A proactive attitude with a focus on continuous improvement and guest satisfaction.
Proven experience in managing customer feedback and implementing solutions to enhance service quality.
Flexibility to work various shifts, including evenings, weekends, and holidays, as required by the operation.
What's in it for you?
Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays.
Excellent service charge added to your salary every month.
Professional, award winning learning and development opportunities from day one.
Fantastic recommend a friend and family bonus scheme worth up to £600.
Enhanced paid maternity leave & paternity leave.
50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
Discounted accommodation rates at Red Carnation Hotels worldwide.
Two paid volunteering days each year.
Access to immediate Employee Assistance Programme.
Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
Social and team building events per hotel.
Global Employee Appreciation Party.
Free meals on duty.
Complimentary uniform and dry-cleaning services.
Red Carnation Hotels is an Equal Opportunities Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
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