OUR IMPACT
Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals.
Our advisor-led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra-high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees.
Our direct-to-consumer business provides digital solutions that help customers save and invest.
Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading-edge technology, data, and design.
Marcus by Goldman Sachs
As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing online savings products directly to individual consumers.
Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers.
YOUR IMPACT
Marcus by Goldman Sachs is looking for a commercial and customer focused Product Manager to join our growing team.
The ideal candidate has deep knowledge of retail deposits markets, is extremely resourceful, and has prior experience launching and managing successful products, partnering and collaborating with various teams, and driving decision-making across cross-functional groups.
As a senior member of the team, you will be working closely with leadership, and your influence will be felt across the organisation through strategic leadership, operational excellence, and effective stakeholder management.
You will play a crucial role in driving business performance by providing insightful analysis and recommendations that shape decision-making at the highest levels.
Your ability to manage complex projects, streamline processes, and anticipate business challenges will ensure the seamless delivery of key initiatives and contribute to the organisation's continued growth and success.
In this role you will be responsible for partnering with key teams across the business including Operations, Engineering, Product Owners, Marketing and Legal & Compliance to lead recommendations and drive decision-making.
Your expertise in fostering cross-functional collaboration will enable you to bridge gaps between teams, ensuring alignment with organisational objectives and regulatory requirements.
What you'll do
Lead the design and management of savings products through their full lifecycle to meet customers' needs and deliver a best-in-class experience, leveraging digital channels
Lead & deliver commercial objectives including growth and financial targets
Drive product initiatives and make recommendations to enhance customer and product propositions
Own delivery of agreed product changes, including pricing, to manage commercial performance and to ensure good customer outcomes
Maintain a full understanding of relevant compliance and local market regulatory issues
Monitor product performance and analyse existing customer behaviour to recommend changes
Maintain and manage forward looking view to develop and refine the product range including developing detailed business cases to support recommendations
Maintain and refine roadmap/backlog of change items
Develop and monitor risk metrics, identifying issues and making recommendations to ensure fair treatment of customers
Recommend, lead and support the delivery of operational and technology changes acting as a subject matter expert
Support execution of marketing campaign activity to engage, retain & increase balances across the customer base
Partner with marketing teams to deliver agreed tasks to support the marketing acquisition plan
Partner with Customer Care and Operations teams to deliver agreed tasks to ensure that products are implemented and supported seamlessly and consistently across channels
Regularly assess and review products against customer needs and macro or market factors making sure products, services and proposition remain fit for purpose and provide good customer outcomes
What we're looking for
Self-directed team player, with a proven ability to drive high performance and work independently or in a team-oriented and fast paced environment
Proven ability to lead by example, with a positive attitude
Excellent communication, presentation and interpersonal skills
Good analytical, problem-solving, project management and program management skills
Ability to balance strategic focus with tactical implementation/execution
Ability to collaborate with various business partners and ensure strong stakeholder management with senior leadership and 2nd line partners
Ability to interact and influence at all levels and across functions
Ability to effectively manage multiple projects at the same time
Strong sense of detail and urgency, with the ability to motivate others to deliver
REQUIREMENTS
Significant Retail Banking experience within a large incumbent or fintech with extensive experience in retail consumer product management and savings markets
Subject matter expert in savings products and segments including interest rate / pricing dynamics
Comprehensive knowledge of banking, trends, consumer behaviour and relevant local regulations
Good understanding of the relative liquidity value of different types of deposits
Experience of working in a product team on both technical and commercial aspects of the product
Experience of working and delivering in an agile environment
Experience managing material outsourcing relationships
Experience in managing collaborative & functioning vendor / outsourcing relationships in line with contractual commitments
Bachelor's degree ideally in a relevant field
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow.
Founded in ****, we are a leading global investment banking, securities and investment management firm.
Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do.
We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs.
We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process.
Learn more:
© The Goldman Sachs Group, Inc., ****.
All rights reserved.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.
#J-*****-Ljbffr