Technical Sales Support - Process Equipment€50,000 - €55,000 + €5K-€10K Bonus | Pension | Mobile | Laptop | 21 Days LeaveLocation: Cork - Office Based (Hybrid Option After 6 Months)The Company:Our client is a market-leading supplier of process equipment, providing pumps, valves, actuators, instrumentation, and related solutions to some of the biggest pharmaceutical manufacturers in Ireland. Known for their technical expertise, responsive service, and ability to deliver bespoke solutions, they have built an excellent reputation within the industry. With continued growth, they are now looking to hire a Technical Sales Support professional to join their Cork-based team.The Role:This is not a heavy sales role - instead, you will be the key point of contact for all inbound enquiries, supporting prospective clients through the pre-sales process. You will liaise with customers by phone and email, provide technical guidance, prepare designs and drawings, and ensure accurate pricing, quotes, and order processing. Working closely with the external sales team, you will play a crucial role in educating customers on the best solutions for their needs and ensuring a seamless sales journey.Key responsibilities include:Handling all inbound customer enquiries via phone and emailProviding technical advice and product guidanceProducing designs and technical drawings for customer projectsPreparing quotes, managing pricing, and processing ordersLiaising with suppliers and internal teams to ensure accurate project deliverySupporting the sales team with technical expertise during the pre-sales processThe Person:Ideally coming from a hands-on mechanical or engineering background - e.g., maintenance, production, or manufacturingExperience working with process equipment such as pumps, valves, actuators, or instrumentation is highly desirableEngineering degree or relevant qualification preferredStrong technical aptitude with the ability to understand machinery and processesOrganised, detail-oriented, and able to communicate clearly with customers and colleaguesThe Package:€50,000 - €55,000 base salary€5,000 - €10,000 annual bonus4% pensionMobile & Laptop21 days annual leaveMonday to Friday role - office based for first 6 months, hybrid option thereafterThis is an excellent opportunity for someone looking to step away from the tools or advance their career in a technical support role within a respected and growing organisation.
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