A high-impact support role for someone who enjoys untangling complex web/UI issues in a modern SaaS platform. You'll be the person customers trust when the "weird stuff" happens - and you'll actually get the time/tools to find the root cause.What's in it for you?Annual Salary up to €48,000 pro-rata11-month PAYE contract - paid weekly via Principle HRHybrid: 2 days onsite in Dublin CityStrong chance of converting to permanentWhat you'll be doingOwning customer incidents end-to-end (tickets + calls)Working with REST/SOAP integrations from a support perspectiveCreating clear internal notes / knowledge articlesWhat we need / experience:3-4+ years in customer-facing SaaS / software / enterprise supportWeb application troubleshooting experience - CSS/JS, modern front-end conceptsStrong communication and structured problem-solvingApply NowReply with your CV or message me directly to get the full detail and interview process.
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