Overview
In Room Dining Supervisor (HOT0BV9R)
Work Locations
Conrad Dublin Earlsfort Terrace Dublin 2
WELCOME TO A WORLD OF OPPORTUNITIES AT IRELAND'S #2 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!
The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offersmart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5*luxury hotels in the country.
“Conrad is Empowering and Bold”
Working for Hilton means you are joining an international company with more than 8100 hotels across the globe with countless benefits & career development opportunities such as:
* Travel - Up to 40 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
* Team Member Gym – a dedicated team member gym with free access 7 days a week
* Benefit – Discounted rates for Conrad Team members across a wide range of retailers
* Development – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
* Holidays – 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
* Maternity & Paternity – Paid leave for those that qualify
* On shift – complimentary meals on duty
The Role
* Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development
* Ensure compliance of brand standards
* Evaluate guest satisfaction levels with a focus on continuous improvement
* Aware of trends and propose ideas to build the range and quality of Food and Beverage
* Optimise sales and contain costs, identifying any areas for action
* Set achievable budgets and other short- and long-term functional goals
* Maintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendars
* Maintain strong internal control environment and compliance to hotel/company policies and procedures
The ideal candidate should be
* Someone who....has previous experience in a similar role
* Someone who....has an effective management skills
* Someone who....has negotiation and influencing skills
* Someone who....has a positive attitude
* Someone who....has an excellent communication skills
* Someone who....has the ability to work under pressure
* Someone who....has a good grooming standards
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