Job Title: Associate Director, Safety Project Leadership And Strategic Solutions
Job Description:
The Associate Director is responsible for strategic leadership at the customer account level for multiple large projects. They act as the primary point of contact throughout the project duration for local and globally scoped deliverables (programs) with single/multiple Lifecycle Safety functions.
This role collaborates with the global management team to develop and implement strategic initiatives and ensures global consistency. The Associate Director manages the delivery of lifecycle safety from trial initiation to closeout, ensuring quality deliverables are presented on time and within budget.
Key responsibilities include coordinating work streams and efforts of cross-functional project teams while monitoring the use of consistent tools and methodologies. The Associate Director identifies and evaluates potential project risks and develops mitigation plans.
They serve as the primary point of contact with the project sponsor and collaborate with the global management team to develop and implement strategic initiatives and ensure global consistency.
Additionally, the Associate Director works with Sales and Proposals to ensure rapid, seamless, tailored responses to opportunities and drive business growth by improving customer loyalty through enhanced customer relations, service delivery excellence, and excellent customer communication.
Accountable for oversight of Lifecycle Safety performance for projects/programs on assigned accounts, including customer interface and communications, customer deliverables, realization/profitability, service integration, and technical solutions.
Prepare, present, and respond in bid defense meetings and discussions, and input into more complex requests for information (RFIs) or requests for proposal (RFPs).
Liaise with Business Development to provide timely inputs regarding the feasibility of new proposals going out to clients.
Contribute at IQVIA internal cross-functional project team meetings, interfacing with other functional leads, customer project status meetings, and oversight group meetings.