Job Title: Key Account Partner About the Role: We are seeking a highly skilled and experienced professional to join our team as a Key Account Partner. As a Key Account Partner, you will play a key role in supporting and managing a portfolio of veterinary customers. Your primary responsibility will be to ensure that customers get value from our solutions by providing exceptional customer service, guiding them through onboarding, assisting with day-to-day queries, and contributing to strong retention and account growth. Key Responsibilities: * Customer Relationship & Support - Act as the day-to-day contact for veterinary customers and ensure queries are responded to promptly. 1. Customer Engagement - Build positive working relationships with customer teams and understand their key needs. Account Management - Support retention and renewal goals within your account portfolio.Identify opportunities where customers may benefit from additional features or solutions Device Supplier & Stock Management Assist with coordination between client, device suppliers. Help forecast device demand Industry Awareness Keep up to date with trends in the veterinary sector, understand customer challenges. Provide input on how we can continue to offer value To be successful in this role, you should have : [ /1+ years of experience in Customer Success or related field ] [/LI] [/ UL ][ LI >/ Strong communication skills ][/ LI ][/ LI ][ / UL][ STRONG />What We Offer:/ STRONG /[ P ] You will have the opportunity [ H 3 }> Enjoy varied work / H 3 /[ P ], develop your career within an expanding business[ BR />< span STYLE=