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Pharmacy operations assistant

Dublin
Healthwave
Operations assistant
Posted: 9 January
Offer description

Healthwave is recruiting a Pharmacy Operations Assistant to join our team at Dundrum Town Centre (Dublin 16). This is a back-of-house role supporting our pharmacy team with online order fulfilment, stock organisation, and customer communications—helping ensure patients across Ireland receive their medicines and healthcare products quickly and accurately.Important:This role is based in our back-of-house online fulfilment area and is ideal for someone who prefers operational work rather than front-of-house retail.Working HoursMonday to FridayShifts fall within business hours 8:00am–6:00pmUp to 40 hours per weekFlexible start and finish times available, including flexibility around childcare commitmentsPlease ensure you can comfortably commute to our Dundrum location within these hours. We're conveniently located opposite the Balally Green Luas stop.What you'll do (full training provided)Working alongside our pharmacy team, you will:Pack and dispatch online orders to patients across IrelandPrint and attach shipping labels and ensure orders are packaged to a high standardOrganise stock, put away deliveries, and keep storage areas tidyReplenish packaging supplies and help maintain stock of fulfilment materialsFollow up on delivery issues, trace delayed parcels, and help resolve queriesOrganise and file invoices and support general day-to-day admin tasksShare ideas to help improve and grow our eCommerce operationsKey ResponsibilitiesEnsure customers receive orders on timePackage orders carefully and consistently to a high standardProactively monitor deliveries and resolve delaysLiaise with the pharmacy team to support smooth daily operationsSupport inventory and packaging supplies managementWho we're looking forNo previous experience is required — training will be provided.We're looking for someone who is organised, reliable, and enjoys working as part of a team.EssentialFluent English(spoken and written)Strong attention to detail and a proactive attitudeComfortable using basic systems/apps (training provided)Bonus (nice to have)Previous eCommerce / online order fulfilment experiencePrevious pharmacy experienceAbout HealthwaveHealthwave launched in 2014 to bring affordable medicines to Irish patients. We now support 20,000 patients across Ireland and have a team of 20 at our pharmacy hub in Dublin. We deliver monthly prescriptions and healthcare products nationwide at low cost.What we offerFlexible working hours (including flexibility around childcare)Competitive salary (depending on experience)Generous staff discounts in-storeDundrum staff discounts schemeEmployee Assistance ProgrammeHow to applyPlease include a short cover letter outlining your interest in the role and your availability (including any preferred start/finish times).Only those shortlisted will be contacted.

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